FAQs

Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.

COMMENT PUIS-JE PASSER UNE COMMANDE SUR VOTRE SITE ?

International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can't control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package's location and estimated delivery date.

QUELS MODES DE PAIEMENT ACCEPTEZ-VOUS ?

We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 1-3 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.

AVEZ-VOUS UNE OPTION D'ABONNEMENT OU DE NEWSLETTER ?

We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package 'returned goods' to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

AVEZ-VOUS DES PROMOTIONS SPÉCIALES POUR LES ÉGLISES OU LES GROUPES ?

Habitat has created a universal sizing system that aims to provide a unique reference for all countries. You can easily spot the best size for you by referring to our Size Guide that provides a conversion table to all major country size systems.

The Size Guide is conveniently available on the page of each product.

COMMENT PUIS-JE VOUS CONTACTER SI J'AI D'AUTRES QUESTIONS ?

Habitat accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.